Erie County
Water Authority

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Providing Water You Can Trust

Emergencies (After 5pm): 716-684-0900 Customer Service/Emergencies (M-F 8 am - 5 pm): 716-849-8444

Customer Service: 716-849-8444

Emergencies after 5pm: 716-684-0900

Administrative Offices

295 Main St Rm 350
Buffalo, NY 14203-2415

716-849-8484

Service Center

3030 Union Road
Cheektowaga, NY 14227-1097

716-684-1510

Emergencies (After 5pm)
716-684-0900

Sturgeon Point Treatment Plant

722 Sturgeon Point Road
Derby, NY 14047-9764

716-685-8340

Van de Water Treatment Plant

3750 River Road
Tonawanda, NY 14150-6508

716-685-8320

Water Quality Laboratory

3750 River Rd.
Tonawanda NY 14150-6508

716-685-8580

Email: questionscomments@ecwa.org

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Please direct any questions or comments to: questionscomments@ecwa.org or call Customer Service at: 716-849-8444