Erie County
Water Authority

About ECWA
Services Management Committees Organizational Chart Links
Customer Service
Bill Payment Meter Readings Frequently Asked Questions New Construction / Permits Frozen Service Order / Release Preparing for Winter
Customer Portal
Make a payment Automatic Payments Statement History Paperless Billing Enter Meter Reading Add Account Change Password Change Email Address Change Phone Number
Doing Business
Purchasing Directory Business Opportunities New Vendor Application Minority Business Procurement and Property Disposal
Learning Center
Treatment Process Water Cycle Story of Drinking Water Conservation and Storage Water Use
Public Information
Board Meeting Schedule Delivered Water Summary Publications and Reports Board Meeting Agendas and Meeting Information News Room Media
Contact Us
Employment Opportunities
Employment Opportunity Policy Current Vacancies Jobs Pending Civil Service Examination How To Submit a Resume / Contact Info

Providing Water You Can Trust

Emergencies (After 5pm): 716-684-0900 Customer Service/Emergencies (M-F 8 am - 5 pm): 716-849-8444

Customer Service: 716-849-8444

Emergencies after 5pm: 716-684-0900

Administrative Offices

295 Main St Rm 350
Buffalo, NY 14203-2415

716-849-8484

Service Center

3030 Union Road
Cheektowaga, NY 14227-1097

716-684-1510

Emergencies (After 5pm)
716-684-0900

Email: questionscomments@ecwa.org

Follow @ECWAuthority

Please direct any questions or comments to: questionscomments@ecwa.org or call Customer Service at: 716-849-8444